Shipping & Returns Policy

Shipping & Returns Policy

Order Processing

Orders are typically processed within 1–3 business days.

Processing times may be longer during holidays or promotional events.

Shipping

Estimated delivery:

  • Standard Shipping: 5–15 Business Days
  • Expedited Shipping (when available): 3–7 Business Days

Delivery times are estimates and are not guaranteed.

Tracking

Once your order ships, you’ll receive tracking information via email.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping addresses.

Additional shipping fees may apply if an order must be reshipped due to an incorrect address.

Damaged Items

If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging.

Returns

Returns are accepted within 15-30 days of delivery for eligible items (varies on items).

Items must be:

  • Unused
  • In original packaging
  • In resalable condition

Certain items—including personalized products, intimate items, perishable goods, and final sale items—may not be eligible for return.

Restocking Fee

Approved returns may be subject to a 25% restocking fee.

Original shipping charges are non-refundable unless the return is due to our error.

Refunds

Approved refunds are processed within 5–10 business days after the returned item has been inspected.