Shipping & Returns Policy
Order Processing
Orders are typically processed within 1–3 business days.
Processing times may be longer during holidays or promotional events.
Shipping
Estimated delivery:
- Standard Shipping: 5–15 Business Days
- Expedited Shipping (when available): 3–7 Business Days
Delivery times are estimates and are not guaranteed.
Tracking
Once your order ships, you’ll receive tracking information via email.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping addresses.
Additional shipping fees may apply if an order must be reshipped due to an incorrect address.
Damaged Items
If your order arrives damaged, contact us within 48 hours of delivery with photos of the item and packaging.
Returns
Returns are accepted within 15-30 days of delivery for eligible items (varies on items).
Items must be:
- Unused
- In original packaging
- In resalable condition
Certain items—including personalized products, intimate items, perishable goods, and final sale items—may not be eligible for return.
Restocking Fee
Approved returns may be subject to a 25% restocking fee.
Original shipping charges are non-refundable unless the return is due to our error.
Refunds
Approved refunds are processed within 5–10 business days after the returned item has been inspected.
